Terms of Payment & Payment Methods – Yeslogo

At Yeslogo, we are committed to transparency and fairness in all aspects of our customer experience — including payments. As all our products are custom-made and produced only after the customer’s approval of artwork or samples, our payment policy follows standard industry practice and ensures a smooth and secure collaboration for all parties.

1. Payment and Production Policy

All orders at Yeslogo are made to order, based on approved artwork and/or pre-production samples. As such, the production of custom products begins only after:

• We have received explicit written confirmation from the customer regarding the design, artwork, or sample;

Important: Once the customer approves the artwork, sample, or gives formal confirmation to proceed with production, they accept the associated financial obligation. Regardless of whether payment has already been made, approval constitutes a binding agreement to pay for the ordered goods.

2. Standard Payment Terms

Unless explicitly stated otherwise, our general payment terms are as follows:

• New Customers: Full payment is required before production or before delivery, depending on the project and risk assessment.
• Registered Business Customers: Payment must be made within 7 calendar days of receiving the invoice, unless agreed otherwise.
• Governmental bodies, public organizations, and large companies: We may accept their payment terms as specified in the official purchase order or purchasing agreement, subject to prior approval by Yeslogo.

For orders exceeding €10,000: We also offer the possibility to split the payment into two parts: 50% payable after artwork or sample approval, and 50% due before delivery. This option is subject to prior agreement and credit approval.

We reserve the right to request advance payment depending on the order size, product type, or payment history.

3. Accepted Payment Methods

Customers will receive a formal invoice by email. Payments can be made using the following methods:

• Bank Transfer (SEPA or SWIFT) – recommended method (no surcharge)
• Credit Card or PayPal – available upon request; a 5% transaction fee will be added to cover external processing costs

All payments must reference the invoice number to ensure prompt order processing. Official receipts or payment confirmations can be provided upon request.

4. Late or Unsettled Payments

In case of late payment, Yeslogo reserves the right to suspend the production or delivery of any outstanding orders until payment is settled. If payment is not received within the agreed term, we may:

• Charge statutory interest and administrative fees;
• Cancel or delay production schedules;
• Refuse future credit terms until payment behavior is reestablished.

5. Need Help or Prefer a Pro Forma Invoice?

If you have any questions about our payment options or would like to request a pro forma invoice for internal approval or documentation purposes, don’t hesitate to contact us at info@yeslogo.eu. We’re happy to help.

We thank you for your trust in Yeslogo and for respecting our terms — built to ensure fairness, quality, and professional service for every custom project.